Motorola inc. six sigma approach

Motorola inc. six sigma approach EXECUTIVE SUMMARY The first part of the project contains information about Motorola.   The information includes the companys mission, vision statement, their values of Motorola and a brief view of their TQM beliefs. Motorola, Inc. is an American multinational telecommunications company, headquartered in Schaumburg, Illinois, United States. The main purpose of this report is to analyze Total Quality Management (TQM) tools and techniques practiced by Motorola, Inc. for achievement of competitive edge in this intense competitive environment. The second part of the project talks about Motorolas Total Quality Management practices like Six Sigma Approach, Continuous improvement, Employee involvement and Customer focus, Quality standards, Management, Supplier standards, Counterfeit products etc. The third part of the project contains information about Motorolas key performance indicators and quality standards. The final part of the project talks about Motorolas successes and weaknesses. All the information I used for this project was received at www.motorola.com. INTRODUCTION Motorola Inc. is one of the largest telecommunication manufacturer companies of the world. Motorola is in telecommunication industry for more than 80 years.   Motorola net sales in 2008 were U.S. $ 30.1 billion and it employed approximately 65,000 people all over the world. The company manufactures telecommunication products like Microprocessors, Mobile phones, Smartphones, Two-way radios, Networking systems and Satellite phones etc. This report examines the efficiency and effectiveness of the TQM tools practice by Motorola i.e. Six Sigma Approach, Continuous improvement, Employee involvement and Customer focus etc. It also analyzes the quality standard of Motorola, Inc. Product quality for Motorola is the most important factor of business profitability and importance of ensuring the quality of the products cannot be underestimated. Strategy of quality improvement usually increases innovative products that meet the expanding needs of Motorola customers around the world and also increases market share of company. Motorola sees things from a global perspective, always motivated to create and produce innovative products of the highest quality at a reasonable price for worldwide customer satisfaction. Motorola is also trying to develop environmental friendly products in order to show responsible corporate citizen image. Furthermore, new ways are found out by Motorola to reduce raw material requirements and at the same time keep wastage level at minimum. Vision Statement: Our history is rich. Our future is dynamic. We are Motorola and the spirit of invention is what drives us. Mission Statement: We are a global communications leader powered by a passion to invent and an unceasing commitment to advance the way the world connects. Our communication solutions allow people, businesses and governments to be more connected and more mobile. Values of Motorola:  § Receive customer loyalty by delivering on our promises.  § Build quality associations with companies that contribute to our values.  § Take care of the investment of our shareholders as if it were our own.  § Compete aggressively but with integrity.  § Provide products and services that benefit people.  § Business decisions must be based on the best interests of Motorola.  § Report business conduct concerns immediately.  § Business must be conducted legally and ethically, without accepting or giving bribes. Strategy: As a global corporate citizen, Motorola tries to create products and technologies that benefit society by making things smarter and life healthier for people around the world. Motorola is devoted to operate ethically, defending the environment and supporting the communities in which Motorola do business. They are guided by our Code of Business Conduct, which is based on our key beliefs of unbending reliability and constant respect for people. As a global corporate citizen, Motorola strives to:  § Create innovative technological solutions that benefit people at home, at work and on the move.  § Increase shareholder value through profitable growth, technological innovation and market leadership.  § Operating with precision and the top standards of ethics and law.  § Protect the environment by improving our environmental performance and designing environmentally conscious products.  § Maintain a safe and healthy workplace, fostering a globally diverse workforce and supporting our employees work-life balance.  § Promote economic opportunities and growth in regions where Motorola conduct business, through products, services and operations.  § Set expectations for our suppliers to conduct their operations in agreement with the law. KEY STAKEHOLDERS The key stake holders who directly or indirect affect Motorola company LTD according to CSR report 2008 are:  § Customers  § Employees  § Suppliers  § Labor unions  § Investors/share holders  § Industry organizations  § Government TQM TOOLS USED BY MOTOROLA 1. Six Sigma Approach: Motorola knows Six Sigma is a very good approach but not perfect for achievement of the quality goals. Thats why being the founder of the Six Sigma technique; Motorola practices lots of useful tools of TQM. â€Å"Six Sigma, an approach developed by Motorola to improve business processes by minimizing defects. 2. Customer focus: Customer focus is the major concern of Motorola. Motorola has always worked well with its supplier to maximize the customer satisfaction. Motorola services and products are focused on market share and loyalty of customers. Customer satisfaction index help Motorola in measuring the satisfaction level of its customers. Customer complaints not only represent the problem of Motorola customer face but also are a big opportunity for improvement. Motorola tries to find the root causes of the problem and remove that, so as to enhance services and reduce complaints of customer in long run. Customer relation centers help Motorola in handling the enquiries from customers quickly, respectfully and clearly. 3. Continuous improvement and Supplier Standards: Supplier produce necessary parts and materials for the products, maintaining close cooperation is very important for stable production and enhancement of quality. Motorola knows the importance of relationship with its supplier thats why Motorola is building long term relationship with its business partners. Motorola follows strict processes to ensure the quality of finished products regardless of whether it is from the internal or external suppliers. For Motorola it is also very crucial that working conditions are safe for employees, and employees are treated as partner, this will assure the quality and continuity of supply. 4. Benchmarking: Benchmarking is one of the effective tools of Motorola that enables to gain competitive edge by building strengths and reducing weaknesses of company. Benchmarking inspire Motorola managers to compete, it is useful tool of quality because the objectives are set on the basis of external information, due to information access personnel of the organization is much more motivated to attain the goals and objective. Motorola know that Benchmarking is time and cost efficient because the process involves imitation and adaptation rather than pure invention. 5. Environmental concern: Motorola is working with its supplier to produce smart products which is not harmful for environment, Motorola produce energy efficient products to promote environmental management systems. Motorola is supporting the suppliers efforts to achieve the ISO 14000 Certification which is very helpful for sustainable environment. Motorola follows all countries, regions and localities laws regarding environment and trying to find out the cheap ways to minimize energy usage. 6. Education and Training: Employee development is very important for continues improvement, therefore Motorola gives ongoing education and training to its employees. This not only keeps employees up-to-date with new trends applied to job but also help increase the productivity. Motorola monitor the effectiveness of training programmes to ensure that its useful for employees. 7. Employee involvement: The performance of organization directly depend on the employee involvement, therefore success of company is dependent on the involvement of employees. Motorola Employees are the source of creativity and problem solving. Employee must be given authority which motivates employees to own the company / Process of Company. Motorola staff knows they play vital role in the success of the company, that why they effectively participate in all processes of organization. Employee involvement efficiently increased quality of the products produced by Motorola. PERFROMANCE INDICATORS OF MOTOROLA Motorola puts its efforts to provide the society with superior products and services by developing innovations that improve the quality of life and satisfy customer needs, provides employees with meaningful work environment and advancement opportunities and investors with a superior return. Motorola is also playing a role to make sure that their products are accessible and affordable to the people who need them. They are taking different initiatives and forming partnerships in this regard. All people at Motorola are responsible for adhering to business practices that are in accordance with the law and the ethical principles. The Company strives to use outside technology resources as well. Motorolas manufacturing division will further focus its capabilities on core products. In addition, Motorola is enhancing its research operations to expand access to worldwide external science. It works with its employees to understand their concerns, needs and thoughts on companys strengths and weaknesses and incorporate these findings into the strategies, processes and programs. In order to do this, Motorola carries out surveys of employees. Motorola promotes the human rights of its employees. The main focus is to encourage justice, equal opportunity and dignity without discrimination. This is a step towards promoting economic development. SUCCESSES OF MOTOROLA Motorola is a world-renowned company that services the US and several international countries. Their organizational structure puts them on top of the rest with strong values for their employees and customers. I learned that there is a huge competition between Nokia and Motorola for market share in the manufacturing of handheld devices. Starting out in 1928 as a small battery powered radio producer, Motorola is truly a company building a foundation for the next up and coming technology. Motorola is a company that has been around a long time and one of its main key factors to success is that that you can see the brand name any where you go. Motorola is the second leading producer of wireless handsets and is the top supplier of wireless infrastructure equipment such as cellular transmissions base stations, amplifiers, and network switching. Its also helpful in many new products such as the new Star Tac cell phone that has the market wondering if Motorola is back in the game and ready to regain market share. Motorola is also the top producer of fixed chips that are used in wireless networking, automotive, and customer products. A key success for many annalists is how much market share a company has. Motorola has the no. one global market share in semiconductors for automotive applications, in communications processors, and in radio frequency power products for cellular base station markets. CONCLUSION AND RECOMMENDATIONS To remain competitive in these extremely competitive economic situations that exist in todays telecommunication industry, telecommunication companies must look for excellence. New style of management helps in achieving the excellence which focuses on cycle time reduction, employee involvement, the reduction of waste, continuous improvement, and customer satisfaction. To gain competitive edge in twenty first century market, it is crucial for telecommunication companies to supply more reliable quality and value to their customers. It is the time to expand better and more direct relationships with clients, to start teamwork at the jobsite, and to generate better quality work. The recommendations are that Motorola must continue to sustain the position of cost leadership by focusing on quality of the products, as it helps in producing high volumes of mature products, which lead to lower prices. Motorola should apply differentiation strategy to gain competitive advantage to charge premium prices.

Fashion Merchandising

Fashion merchandising is where fashion and business meet. Fashion merchandising involves marketing fashions to various retail stores, boutiques and wholesalers. The mission of a fashion merchandiser includes connecting different fashions to consumers and anticipating what your clients will be interested in. Fashion merchandising doesn't center on fashion alone; it entails a keen business sense and knowledge of assorted marketing strategies and techniques. Fashion merchandisers are customer-oriented and inspire their customers through the presentation of clothes.Fashion management involves the promotion of fashion and evoking interest in new styles and products. Fashion merchandisers study trends, research the marketplace for merchandise sources, make buys, adjust price-points and display stock within their shopping venues. They must be aware of past season's sales performances, predicted trends, consumer demand and visual marketing techniques. Their success is measured seasonally by a ratio of hot-selling items to clearance goods, the length of time that merchandise takes to clear and eventual final markdown prices.Career paths within merchandising are many and diverse. erything that the fashion industry has to offer. Take a look at the job description of a fashion merchandiser, and the employment outlook for this field. Ads by Google Fashion Design Course    Top Fashion Design College in India Full Time International Faculty. www. rmihyd. com/Call:04023567888 Fashion merchandising is an interesting career option for those of you who are interested not only in fashion design, but also the business activities involved in this field. You should know that simply a passion for fashion is not enough to pursue this as a career.You have to be passionate about what you do, and there is a lot of action involved in the business front. Simply put, the fashion industry is not as glamorous as it appears, and in careers such as fashion merchandising, the glamor is extremel y low, and the hard work involved, equally high. What does this job entail? Let's take a look. Job Description The prime job of a fashion merchandiser is to bring together all areas of the fashion biz and manage it. The main roles involved are those of designing, development of new and unique products, production, and creating and developing sales and marketing plans.While these are the broad roles, some fashion merchandisers have specific roles pertaining to one particular area. In detail, the following are the key roles played by fashion merchandisers. Attending various fashion shows to pick up the latest in style and utilizing this knowledge in the development of new products. Analyzing and predicting trends and fashion clothing styles, and collaborating with fashion designers to create and introduce new and unique products in the fashion industry. Working with suppliers to strike cost-effective deals for production.Developing marketing strategies that will enhance overall sales. Working in close contact with other professionals in the fashion industry. Managing the retail store by designing the store layout and engaging in visual merchandising (enhancing sales through store displays). Working in close contact with the media, by utilizing photography, magazine publications, and other such techniques to promote new products and the store. Analyzing fashion trends to develop products to cater to a target or niche market.As you can see, designing is only one aspect of fashion merchandising, and there is a lot more involved in this career field. All these skills will be taught to you during your course. However, these skills really be developed and honed only when on the job. A school cannot prepare you for real life situations and issues that you may have to face on the job. However, it will give you a strong knowledge base to be able to analyze and effectively deal with the situation. Read more at Buzzle:  http://www. buzzle. com/articles/fashion-merchandis ing. html

Can You Drink Distilled Water

Distillation is one method of water purification. Is distilled water safe to drink or as good for you as other types of water? The answer depends on a few different factors. In order to understand whether distilled water is safe or desirable to drink, lets take a look at how distilled water is made: What Is Distilled Water? Distilled water is any water that has been purified using distillation. There are multiple types of distillation, but all of them depend on separating components of a mixture based on their different boiling points. In a nutshell, water is heated to its boiling point. Chemicals that boil off at a lower temperature are collected and discarded; substances that remain in a container after the water evaporates also are discarded. The water that is collected thus has a higher purity than the initial liquid. As pure water becomes increasingly harder to find, industrial scale distillation continues to evolve. Key Takeaways: Drinking Distilled Water Distilled water is water purified using distillation. In this process, different boiling points are used to separate components in the water.Generally, distilled water is safe to drink. However, it is not the best choice for drinking water.Distilled water contains fewer metals and minerals than its source water. Since some minerals are essential for human health, drinking distilled water may not be a healthy option.In some cases, distilled water is contaminated by chemicals from the still. This is more common in home distillation set-ups.Distilled water, like other bottled water, is susceptible to leaching from its container.Distilled water is a good choice for drinking water if the source water is contaminated by metals, volatile organic compounds, or fluoride. Can You Drink Distilled Water? Usually, the answer is yes, you can drink distilled water. If drinking water is purified using distillation, the resulting water is cleaner and more pure than before. The water is safe to drink. The disadvantage to drinking this water is that most of the natural minerals in the water are gone. Minerals are not volatile, so when the water boils off, they are left behind. If these minerals are desirable (e.g., calcium, magnesium, iron), the distilled water might be considered inferior to mineral water or spring water. On the other hand, if the initial water contained trace amounts of toxic organic compounds or heavy metals, you might want to drink distilled water rather than the source water. Generally, distilled water that you would find at a grocery store was made from drinking water, so it is fine to drink. However, distilled water from other sources may not be safe to drink. For example, if you take nonpotable water from an industrial source and then distill it, the distilled water may still contain enough impurities that it remains unsafe for human consumption. Another situation that could lead to impure distilled water results from using contaminated equipment. Contaminants could leach out of the glassware or tubing at any point of the distillation process, introducing unwanted chemicals. This is not a concern for commercial distillation of drinking water, but it could apply to home distillation (or moonshine distillation). Also, there may be unwanted chemicals in the container used to collect the water. Plastic monomers or leaching from glass are a concern for any form of bottled water. History of Water Distillation People have been distilling drinking water from sea water since at least 200 AD. Alexander of Aphodisias described the process. However, historians believe water distillation predates this, since Aristotle refers to water distillation in Meteorologica. In the modern era, its common for distillers to add back minerals to distilled water for drinking to improve flavor and confer health benefits. Regular distilled water is important for laboratory experiment to control the composition of the solvent. Distilled water is commonly used for aquarium water to avoid introducing contaminants and microorganisms from tap water. Humidifiers and evaporators benefit from using distilled water because it doesnt lead to mineral buildup or scale. Ocean vessels routinely distilled sea water to make drinking water. Sources Kozisek, F. (2005). Health risks from drinking demineralised water. World Health Organization Report: Nutrients in Drinking Water.Taylor, F. Sherwood (1945). The Evolution of the Still. Annals of Science. 5 (3): 186. doi:10.1080/00033794500201451Voors, A. W. (April 1, 1971). Mineral in the municipal water and atherosclerotic heart death. American Journal of Epidemiology. 93 (4). pp. 259–266.

Final Shakespeares The Tempest V. Sophocles Oedipus Rex - Free Essay Example

Sample details Pages: 5 Words: 1374 Downloads: 4 Date added: 2019/10/30 Category Literature Essay Level High school Tags: The Tempest Essay William Shakespeare Essay Did you like this example? Similarities: Both the Tempest and Oedipus Rex begin their stories with a disastrous event that provokes the rest of the story. In Oedipus Rex, a curse has fallen on Thebes, and can only be lifted if the murderer of Laius is found. The men in the shipwreck experienced disaster in the opening moments of the Tempest. Alonso, Sebastian, Antonio, Gonzalo, Stephano, and Trinculo also believe that their friend Ferdinand has died when they become isolated on the island after the shipwreck. Don’t waste time! Our writers will create an original "Final Shakespeares The Tempest V. Sophocles Oedipus Rex" essay for you Create order Characters in both stories learned to have been powerless to their fate from the higher power in their life. Oedipus cannot escape his prophecy, because even his free will to make decision led him back to his destiny due to his pride and arrogance. Antonio and Alonsos overthrow of Prospero leads to Antonio and Sebastians plot to overthrow Alonso, just as Prosperos overthrow and enslavement of Caliban leads Caliban to seek revenge. Characters in both plots sought to flee their fate, regardless of what they have been told. As Oedipus flees Corinth and running from his parents, he murders his father on the way. In the Tempest, Prospero uses magic to influence and change the fates of other characters for personal gain or for the good of others. In the Tempest, Prospero yearns to be powerful and seizes all of the power of the island from the witch, and enslaves Ariel and Caliban to enforce his power. Power both corrupts and blinds the characters of Oedipus Rex, as Oedipus is an arrogant and unperceptive ruler. He assumes others are trying to take his power and therefore does not listen to their wisdom. Both stories incorporate the inclusion of mythical creatures/monsters. Throughout the Tempest, the identity of Caliban remains ambiguous as sometimes he is referred to as a monster and sometimes a man. At the beginning of Oedipus rex, the Sphinx monster was terrorizing the Thebans by devouring them when they failed to answer the riddle. Oedipus later solved the riddle and defeated the Sphinx which killed itself in rage. There are overarching themes of freedom and confinement. Prospero and Miranda are forced to live in exile on a remote island, where Prospero enslaves Caliban. Ariel is also captive servant to Prospero. Before Prospero came to the island, a witch named Sycorax imprisoned Ariel in a tree. When Sycorax died, Ariel was trapped until Prospero arrived and freed him. Throughout the story of Oedipus, it is questioned whether Oedipus had the freedom to make decisions to prevent the tragedy of his family or if everything came down to fate. There are overarching themes of betrayal. In the Tempest, Antonio betrays his mother and commits theft from the dukedom of Milan. In Oedipus Rex, after Teiresias leaves, Oedipus accuses Creon of being a betrayer, because he believed that Creon made Teiresias convict him of murder. Compassion and forgiveness play a significant role throughout both stories. This is Prosperos revelation after living in exile and returning to Italy, and at the end of the play, Prospero asks the audience to forgive him for his wrongdoing. Prospero also forgives Alonso, Antonio, and Sebastian for their treachery, after sending Ariel to bring the Boatswain and the Mariners from the wrecked ship. In Oedipus Rex, there was much question about whether Oedipus should forgive himself for murdering his father. There are questions of reality and differing perspectives on it. In the Tempest, the island is dominated by magic, and it clouds the ability for new arrivals to see clearly the difference between reality and illusion. Gonzalo sees the island as beautiful due to his relentless positive outlook. When Antonio and Sebastian draw their swords on their men in their sleep but they awaken, they make up a story that lions were approaching and they were trying to protect them. In Oedipus Rex, Teiresias is the link between sight and blindness and can predict the future. At the end of the play Oedipus blinds himself because what he has seen makes him unable to face his family. Pride leading to downfall is a major overarching theme in both stories. This led to the murder of Oedipus father and marrying his mother, and made Oedipus search for the murder of Laius. Prosperos entire life was devoted to the achievement of magical abilities, which leads to his poor decisions. Characters in both stories sought to always been in complete control. When Oedipus asks Teiresias to help him solve the murder of Laius, he tells him that it would be better for all if he does not know what he knows. Oedipus is enraged of this and forces Teiresias to reveal that he is the one responsible for his death. Prospero is obsessed with controlling everyone, including his slaves Caliban and Ariel. He also decides to control the fate of his daughters relationship with Ferdinand in order to prevent it from developing too quickly. Manipulation of others occurs frequently in the Tempest and Oedipus Rex. Prospero attempts to manipulate everyone around him throughout the play. He accuses Ferdinand of pretending to be the Prince of Naples and threatens him with imprisonment. When Ferdinand draws his sword, Prospero charms him and leads him off to prison, ignoring Mirandas cries. Creon is a master of manipulation throughout Oedipus Rex, and tells Oedipus that he has brought news from the oracle and suggests that Oedipus hear it inside. Creon has the secretive and deceptive personality of a politician. Both stories contain rulers with instability and in fear of losing control. Both Prospero and Oedipus are leaders without stability and constantly are in fear of losing their power, and take actions that lead to their downfall because of this. Wisdom and Knowledge are overarching themes. Oedipus is constantly searching for wisdom and knowledge throughout story, and struggles to uncover Laius murder and identity, despite numerous warnings to leave the truth alone. Prospero begins the play as a man with no wisdom, causing him to neglect his duty and gave his brother the opportunity to undermine the throne. Characters commonly experience guilt and shame after making revelations. After Oedipus finds out he murdered his father, he experiences shame and guilt. Gonzalo understands how knowledge of their own wrongdoing has affected Alonso, Antonio and Sebastian, in different ways. Oedipus Rex and the Tempest have themes of the truth and finding out about them in bizarre ways. Oedipus finds out he murdered his father after multiple warnings to not seek the truth. Throughout the Tempest, there is an ambiguity of truth, and the audience is often kept in the dark about what is true and what isnt. For example, when Prospero is telling the story of when his brother overthrew him, we are accepting this story on his word and his word alone. Action V. Reflection- The Tempest demonstrates that people will behave as their society has instructed them to, even when they are completely removed from it. Oedipus reveals that actions can blind us and we do not always act in the most moral way, but we realize are wrongdoings eventually. Characters come to make discoveries about themselves that lead them to grow as a person and develop the story. Oedipus discovers himself as a murderer. In the Tempest, Miranda makes discoveries of human society, as well as her and her familys past. Themes of Light and darkness- In Oedipus Rex, Tiresias is in the dark about his own origins and the murder of Laius. He is also in the dark with his own blindness but has sight over other things. In the Tempest, Prosperos approach to his craft, and Sycorax, a dark witch who worshipped the devil, used that same dark magic that everyone feared. As a result, she had a cursed child and could not control spirits like Ariel. Her magic is described to us as ugly, dark, and terrible while Prospero is good and light and beautiful. Youth and age were significant themes to both stories. Oedipus goes from the innocence of a child to a blinded man who needs to be led by his children. He ages with the discover of his own shortcomings. To celebrate Miranda and Ferdinands union, Prospero brings spirits in the shape of gods before them, hoping to impress them.